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Customer Service Representative in Lisbon - French Speakers only

One of our clients is recruiting for several customer service positions in Lisbon. The client is an expert in customer service providing companies around the world with customer care, technical support and much more (for example: ASOS, Netflix, Expedia, Photobox, and more...). If you are a French native speaker, wishing to acquire first-hand experience in customer service and to work in an international environment considered as one of the best places to work in Portugal, this offer is for you !!

What are you going to do:

    • Act as the first point of contact for French clients
      • Handle inquiries and provide support through inbound calls, email or chat applications
      • Ensure a service of exceptional quality 
      • Provide our customers the needed clarifications about their service, using the right tools
      • Input data and manage the information related to customers
      • Liaise with the team leader to resolve any customer complaints/ issues

What we offer:

  • 12 months contract (renewable)
  • Full time position (40h/week)
  • Training from 1 to 4 weeks
  • Accomodation provided by the company
  • Flight ticket and airport transfer
  • Friendly and international working environment
  • Portuguese lessons and free organized sport activities
  • Long term opportunities with possibility of career progression

What we ask:

  • Baccalauréat required
  • French Native Speakers
  • You either have a europeen passeport or a work permit to work in Europe
  • Good computer skills
  • Experience in Contact Center or in sales will be an added value
  • Quick and efficient management of time
  • You are dynamic, organized and have a team spirit
  • 1 year of availability


Are you the perfect candidate? Click the button "Apply directly" and we'll contact you as soon as possible!

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Extra information

Si vous avez la moindre question n'hésitez pas à me contacter à l'adresse mail suivante :

Education Level
Lycée ou CFA, Ecoles supérieures, Université, Ecole de commerce/IAE, Ecole d'ingénieurs, Autres Grandes Ecoles
à l'étranger: 100 - Étranger
Working hours per week
35 - 40
Type of Contract
CDI - Temps plein, CDD - Temps plein
Salary indication
Entre 858€ et 1.083€ Par mois
Responsible for
Inbound calls, deal with clients
Type of Job
Administration / Secrétariat, Service client / Centre d'appel
Full UK/EU driving license preferred
Car Preferred
Cover Letter Required

Topjob | à l'étranger: Portugal | Offres d'emploi secrétariat | Offres d' emploi centre d'appel | Secrétariat employé administratif | Secretariat assistant manager | Centre d'appel conseiller clientèle | Centre d'appel charge de clientèle | CDI - Temps plein | CDD - Temps plein | Lycée ou CFA | Ecoles supérieures | Université | Ecole de commerce/IAE | Ecole d'ingénieurs | Autres Grandes Ecoles

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