Customer Service Representative in Lisbon - French Speakers only

What are you going to do:

• One of our clients is recruiting for several customer service positions in Lisbon. The client is an expert in customer service providing companies around the world with customer care, technical support and much more (for example: ASOS, Netflix, Expedia, Photobox, and more...)
• Act as the first point of contact for French clients
• Handle inquiries and provide support through inbound calls, email or chat applications
• Ensure a service of exceptional quality 
• Provide our customers the needed clarifications about their service, using the right tools
• Input data and manage the information related to customers
• Liaise with the team leader to resolve any customer complaints/ issues

What we offer:

• 12 months contract (renewable)
• Full time position (40h/week)
• Training from 1 to 4 weeks
• Accomodation provided by the company
• Flight ticket and airport transfer
• Friendly and international working environment
• Portuguese lessons and free organized sport activities
• Long term opportunities with possibility of career progression

Apply

Are you the perfect candidate? Click the button "Apply directly" and we'll contact you as soon as possible!

Extra information

Statut

Inactif

Education Level

Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles

Location

à l'étranger: 100 - Étranger

Working hours per week

35 - 40

Type of Contract

CDI - Temps plein, CDD - Temps plein

Salary indication

Entre 858€ et 1.083€ Par mois

Responsible for

Inbound calls, deal with clients

Profession type

Administration / Secrétariat, Service client / Centre d'appel

Full UK/EU driving license preferred

No

Car Preferred

No

Cover Letter Required

No

Languages

Français