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Customer Service Representative in Lisbon - French Native Speakers only

à l'échelle nationale | Offres d' emploi centre d'appel | Conseiller clientèle | Chargé de clientèle | CDI - Temps plein | CDD - Temps plein | Ecole de commerce/IAE | Ecole d'ingénieurs | Université | Ecoles supérieures | Lycée ou CFA | Autres Grandes Ecoles

One of our clients is looking for French Native speakers for customer service positions in Lisbon, Portugal. The client is an expert in customer service providing companies around the world with customer care, technical support and much more. (ASOS, Netflix, Expedia, Zalando and more...) If you are a French native speaker, wish to acquire first-hand experience in customer service and work in an international environment, then this offer is for you.

Job Description

  • Receiving and handling inquiries and providing support through inbound calls, email or chat applications.
  • Acting as the first point of contact for French clients. 
  • Proactively responding to customer queries via inbound calls, emails, chat, etc. 
  • Data input and information management.
  • Liaising with the team leader to resolve any customer complaints/ issues. 

What we offer

  • Accomodation provided by the company
  • Flight ticket and airport transfer
  • Full time position (40h/week)
  • 12 months contract (renewable)
  • Friendly and international working environment
  • Possibility of career development
  • Training
  • Portuguese lessons and other activities

We ask

  • CAP, BEP required
  • French Native Speakers only
  • Good knowledge of IT
  • Excellent communication skills
  • Eligible to work in the EU
  • 1 year of availability

Published at

15-05-2018

Further Information

Education Level
Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles
Location
à l'échelle nationale
Working hours per week
35 - 40
Type of Contract
CDI - Temps plein, CDD - Temps plein
Responsible for
Inbound calls, deal with clients
Type of Job
Service client / call center / centre d'appel
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
No
Languages
Français
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