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French Technical Support

We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting the talent within the company and encouraging our employees to grow and succeed. This is a unique opportunity to join our team and be a part of really making a difference at Voxpro. This is a fantastic and challenging opportunity to work in Technical Support at Cork in Irlande. Supporting one of our exciting global brands like Google, Nest or Stripe, you will be a member of the Technical Customer Support team with plenty of potential to develop your career.

Description du poste

Your responsibilities: 
  • Provide first line support to customers for infrastructure and product related requests. 
  • Answer calls and emails in line with client.
  • Provide support for order management and product pre-sales. 
  • Working with internal systems you will document each call via a client ticket system.  
  • Working as part of a team.
  • Provide excellent customer technical support.
Your profile:
  • Fluent in English and French both written and verbal essential. 
  • Understanding and interest in consumer based electronics. 
  • Excellent verbal and written communications skills.
  • Experience using WiFi enabled devices and products. 
  • Strong problem solving / resolution skills. 
  • Excellent listening, probing and de-escalation skills. 
  • Have the ability to handle multiple tasks and prioritise on an on-going basis. 
  • Available to work a variety of shifts including some weekends.
Your Benefits:
  • Relocation of 2 weeks accommodation and they will arrange airport transfer 
  • Career progression 
  • Social events organised by the company 
  • Young and vibrant team – great atmosphere
If you are interested by this position to work, apply now on the link below and send us your CV and Cover letter in English


Si vous avez des questions vous pouvez nous contacter par email : p.debroca@studentjob.fr

Date de publication

27-03-2024

Informations supplémentaires

Statut
Inactif
Formation requise
Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures
Lieu
Cork - Irlande
Type de Contrat
CDI - Temps plein, CDD - Temps plein
Secteur
Vente , Service client / Centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Oui
Langues
Français

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