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Converse Customer Operations Representative à Saint-Ouen-l'Aumône

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create.

Description du poste

Converse is the story of a sneaker that started on the court and moved to the stage and street. We’re a company ready for change and that’s who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that’s why we hire individuals. So we’re speaking the same language.

Description

As Customer Operations Representative in Converse France, your main accountabilities will be to: Interact directly with customers to answer questions, facilitate order placement, manage orders through the supply chain, and resolve issues. Provide premium customer service experience through professional, timely and accurate communication and pro-active approach. Answer incoming e-mails and calls from customers, account team members, and internal partners. Proactively address issues through problem-solving, collaboration and escalation.

Qualifications

  • Bachelor Degree or higher, which can be compensated by relevant work experience.
  • Work experience within a Customer Operations Department highly appreciated.
  • Understanding of customer service values and behaviors.
  • Precision and multi-tasking skills required.
  • Highly developed French and English verbal and written communication skills.
  • Comfortable with MS Office (Word, Excel, PowerPoint).

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

Job ID 00317214

Date de publication

27-03-2024

Informations supplémentaires

Statut
Inactif
Formation requise
Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Autres Grandes Ecoles
Lieu
Saint-Ouen-l'Aumône
Type de Contrat
CDD - Temps plein
Secteur
Service client / Centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Français

Saint-Ouen-l'Aumône | Offres d' emploi centre d'appel | CDD - Temps plein | Ecole de commerce/IAE | Ecole d'ingénieurs | Université | Ecoles supérieures | Autres Grandes Ecoles