TOP JOB
TELUS International Europe - CUSTOMER CARE AGENT - French natives in Bulgaria
Currently we are looking for GAMER SUPPORT CONSULTANTS who will be responsible for communication through Support Ticket, E-mail and other channels with the online gaming users, answering game user’s general in-game questions and requests providing superior in-game quality of service.
Ce que vous allez faire
Your role:
- Provide our players with excellent support
- Resolve customer inquiries and problems through email
- Consistently possess a positive approach and attitude at all service levels
- Perform and complete team related projects with minimal supervision
- Other tasks that fall under the category of customer service
Ce qu'on vous propose
Become part of our company and take advantage of the great benefits our team members enjoy:
One of the best relocation packages:
- Accommodation for the whole period while working in our company, including transportation allowance.
- We also provide dedicated support prior your arrival and during your whole employment period in TIE Bulgaria, including: assistance in all the administrative steps that need to be made by a foreigner coming to work in Bulgaria, social and cultural integration, (organization of cultural and leisure events for your easier adaptation), free Bulgarian language courses in the office premises.
And also…
- Attractive remuneration and supportive work-life balance policies
- Amazing training & career development opportunities
- Flexible working time schedule
- Super interesting projects – from major airlines to pets’ accessories
- Fantastic location and wellness activities in addition, such as: Gym & yoga at the office, Tennis, Free massages & Psychologist, Fruit & healthy days, Great relax areas with kitchen and play areas
- International environment with colleagues and clients from all over the world
Ce qu'on vous demande:
- Baccalauréat
- Fluent in GERMAN/ POLISH/CZECH/HUNGARIAN/ FRENCH/ PORTUGUESE/ ITALIAN/ FINNISH and excellent English
- 1+ year experience working within a customer support environment will be a plus
- Excellent knowledge of MS Office
- Detail-orientated and customer-centered approach
- Result focused with demonstrating consistent success through data driven reporting
- A great team player with strong problem solving skills with an interest in resolving customer issues
Candidate profile:
Postuler
Rejoignez notre équipe et cliquez-vite sur "POSTULER MAINTENANT !".
Merci de transmettre votre CV et LM en anglais.
Pour tester votre anglais, rendez-vous sur notre nouvelle plateforme : http://bit.ly/1FzXuT6
Date de publication
02-07-2025
Informations supplémentaires
- Statut
- Inactif
- Formation requise
- Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Lycée ou CFA
- Lieu
- à l'étranger: 100 - Étranger
- Type de Contrat
- CDI - Temps plein
- Secteur
- Informatique / Télécommunication, Gestion de projet
- Permis de conduire FR/EU exigé
- Non
- Voiture exigée
- Non
- Lettre de motivation exigée
- Non
- Langues
- Français
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