French speaking customer support specialist à Remote

Description du poste

We are now looking for a French speaker for our client in Portugal! Do you want to work with customer service using your language skills? Then we would love to hear from you! 

About our client: 

Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Swedish-speaking people who want to become part of their helpdesk team.

Responsibilities

• Reply and support our subscribers through phone and email on their queries, doubts, and questions about the product
• Register all interactions within a ticketing tool
• Support Shops selling our products on their doubts and technical queries.
• Monitor our Applications and chase customers for contract signing.

• Basic Technical skills
• Interpersonal Skills
• Communication Skills
• Networking Skills
• Customer Orientation
• Conflict Resolution Skills
• Problem Solving Skills
• Presentation Skills

• Position on-site, hybrid or remote.
• Base Salary: Base salary of 930€.
• Shift Allowance: 41,08€ / Monthly (gross)
• Lunch Allowance: 6,85€ / Daily
• Company Benefits: Life Insurance (+ Health Insurance), IKEA voucher of 75 Euros

Informations supplémentaires

Statut

Inactif

Formation requise

Autres Grandes Ecoles

Lieu

Remote

Heures de travail par semaine

0

Type de Contrat

CDI - Temps plein

Secteur

Service client / Centre d'appel

Permis de conduire FR/EU exigé

Non

Voiture exigée

Non

Lettre de motivation exigée

Non

Langues

Anglais, Français