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Customer Care Specialists à Remote

David Kennedy Recruitment is working with a leading BPO outsourcing company nbsp who is seeking to onboard Bilingual Customer Support Representative for their Bratislava office nbsp Position Customer Support RepresentativeLocation Bratislava, Slovakia nbsp Employment type Full-timeRemuneration Base salary nbsp DUTIES AND RESPONSIBILITIES Assist customers using various channels and respond to customer s questions and concerns regarding the service productRespond to customers queries in timely and efficient mannerProvide optimal advice regarding various client queries nbsp Provide accurate product infromation nbsp Escalate and reroute the necessary matters amp issues to departments in-chargeAc...

Description du poste


Description: David Kennedy Recruitment is working with a leading BPO/outsourcing company who is seeking to onboard Bilingual Customer Support Representative for their Bratislava office. Position: Customer Support RepresentativeLocation: Bratislava, Slovakia Employment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Assist customers using various channels and respond to customer’s questions and concerns regarding the service/productRespond to customers queries in timely and efficient mannerProvide optimal advice regarding various client queries Provide accurate product infromation Escalate and reroute the necessary matters & issues to departments in-chargeAchieve strong customer satisfaction with a focus on quality & results by giving guidance and meeting their individual needsDeliver a positive attitude towards the brandMaintain and update all job-related administrative forms. 
Requirements: Native/fluent in Danish, Swedish, Finnish, Norwegian, Dutch, French, German, both oral and writtenAt least 6 months experience in Customer service roles will be considered as an advantageComputer literate with sound knowledge of Microsoft Office packageExcellent communication skills with ability to emphasize and drive the problem to solution Resourceful and stress resilient personality that can adapt and remain calm in all situationsAbility to work independently, while being team player at the same time.
Offer: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialMeal allowance, transportation allowance /work from home allowance Location: The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period and depending on location.

Date de publication

06-06-2022

Informations supplémentaires

Statut
Inactif
Formation requise
Autres Grandes Ecoles
Lieu
Remote
Heures de travail par semaine
0
Type de Contrat
CDI - Temps plein
Secteur
Service client / Centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Allemand, Français, Danois

à l'échelle nationale | Offres d' emploi centre d'appel | CDI - Temps plein | Autres Grandes Ecoles

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