COMDATA is looking for English speaking candidates ! à Gennevilliers
Comdata Group France is a leader in Customer Care Contact Center. Our expertise allows us to deliver an A-class service to 150 clients. Our reputation relies on the quality of the service we provide. Our client is an internationally recognized player in the automotive industry. We are recruiting for our international site based in Gennevilliers (92230) for the UK MARKET. All applicants need written and spoken English.
36 - 40 heures par semaine
Entre 1.691€ et 1.843€ Par mois
Ce que vous allez faire
You will have to manage:
- Incoming and outgoing calls, so make and receive calls
- Professional emails and live chat
For the following queries :
- General information requests: basic questions regarding dealerships location, cars, options, warranty etc… ,
- Simples complaints : complaints up to a certain level of complexity, no complaints with legal or financial impact
- Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone connection), and online account for those who are already part of our client base (reset password, connection not working…)
- Test drive (outgoing calls): in order to organize a test drive for customer or prospect who has shown an interest via our client website or at the dealership
- Update relevant databases, and customer records
Ce qu'on vous propose
- CDI (long term contract)
- Medical and life insurance
- Access to the company restaurant
- Work Council with benefits (Comité d'Entreprise)
- Car sharing after a month in the company
Ce qu'on vous demande:
- Pas de diplôme requis
- No experience is needed
- Be available full time from March
Postuler
Are you the ideal candidate? Click on the 'Apply Now' button and we will contact you shortly!
Date de publication
21-07-2025
Informations supplémentaires
Terms and conditions:
- We offer a permanent contract CDI 36h/week - 1 month trial period training session
- Monthly salary gross 1539,47 €
- 152€ monthly gross for the English language (our official language)
- 152€ monthly gross for each foreign spoken and written language in the company
- 152€ monthly gross as a performance bonus - 1€ for each worked hour regarding attendance, quality and productivity - this bonus will take place after the 2 weeks of training, and regarding your effective monthly work.
Further informations:
- 25 days off 7 days RTT
- Private medical insurance and life insurance
- 50% of the public transport fee reimbursed
- Access to the restaurant of the company, and to the Comité d'Entreprise.
- Statut
- Inactif
- Formation requise
- Ecole de commerce/IAE, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles
- Lieu
- Gennevilliers
- Heures de travail par semaine
- 36 - 40
- Type de Contrat
- CDI - Temps plein
- Échelle de salaire
- Entre 1.691€ et 1.843€ Par mois
- Responsable de
- Calls, emails & live chat
- Secteur
- Autres, Service client / Centre d'appel
- Permis de conduire FR/EU exigé
- Non
- Voiture exigée
- Non
- Lettre de motivation exigée
- Non
- Langues
- Anglais
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