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INTERNSHIP 2019 – USER PATH SATISFACTION (m/f) à Toulouse

Airbus est un leader mondial de l’aéronautique, de l’espace, de la défense et des services associés. En 2017, l’entreprise a dégagé un chiffre d’affaires de 67,0 milliards d’euros avec un effectif d’environ 130 000 personnes.

Description du poste

INTERNSHIP 2019 – USER PATH SATISFACTION (m/f) Airbus Toulouse

Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

What if YOU starts your story with US?
We offer you the opportunity to work in a world-leading company which is at the heart of a digital transformation, at the cutting edge of research and innovation.

As part of the project to improve the start-up experience of new employees, you will join the Technology Services department and more particularly the department in charge of user path satisfaction.

This internship, up to 6 months, will start from February 2019 (date subject to flexibility).
As part of Multifunctional team bringing together specialists in human resources and specialists in customer experience, you will evolve as a UX researcher.

You are familiar with technologies and you like to propose innovative solutions. In addition to the subjects that you will work on, you will have the opportunity to develop different skills such as teamwork, communication and project management.

Internships at Airbus
Tasks & accountabilities

You will contribute to the following areas:

  • Conduct interviews and user tests at each step of the solution deployment
  • Bringing users' pain points up to the Multifunctional team and suggesting remediation’ solutions
  • Contribute to the planning of the transformation program
  • Present the project from a user point of view to the various contributors
  • Participate in the project communication plan
  • Create editorial content

This position requires a strong appetite for teamwork and user experience tracking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Required skills

You are in Bachelor's degree Business School, Digital School or equivalent and you have the following experience and skills:

  • Knowledge in the UX world (interviews, experience cards, personas, empathy cards)
  • Knowledge in content management (content writing, editorial line)
  • You are collaborative and appreciate teamwork, you are proactive and autonomous
  • You have a strong appetite for customer relations
  • French: Negotiation level
  • English: Advanced level (able to conduct interviews and present results to a group)

You have interpersonal skills, you have organizational qualities, and you like team work!
Do you feel like joining us? Then, GO! Apply online!
If we are interested in your application, you will be invited to perform a tapped-interview during which you will have a few minutes to convince us. You will present your background, your motivations and your career objectives. Afterwards, we will potentially share your application with the manager in charge of the internship.

Date de publication

29-02-2024

Informations supplémentaires

Statut
Inactif
Lieu
Toulouse
Type de Contrat
CDI - Temps plein
Secteur
Transport / Chauffeur / Coursier
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non

Toulouse | Offres d' emploi chauffeur | CDI - Temps plein