French Customer Advisor for Misterfly - Work From Home à Lisbon

Description du poste

Description: About WebhelpWebhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries.Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide. About the job role: As Customer Advisor for MisterFly, you will create enthusiasm around the services of our customers and resolve emerging issues that customers may face with precision and efficiency.MisterFly is an online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers. As a Customer Advisor, you will:Manage our customer’s bookings (altering, canceling, or creating new reservations), and achieve the performance targets defined by the project.Manage customer expectations and needs.Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions. We are looking for:Proficient French (C2)Fluent English (B2)Excellent communication skills coupled with empathy and team spiritPrevious experience in Customer Service or as a tourism representative is a plusFor non-EU residents, it is mandatory to have a valid work permit. We offer you:Competitive wages (14 monthly payments per year)Meal allowance paid in voucher card (net)Monthly Performance BonusHealth insurance with a dental plan (after 6 months contract)Work from home based in Lisbon Life at our company:Work in a diverse environment with people from over 58 nationalitiesBenefit from our modern amenities, many discounts on local businesses, company parties, and events, and much more!We promote inter-company mobility to work at any of our sites around the worldNew and modern offices in Parque das Nações, Lisbon, Portugal. All submissions will be treated confidentially under the General Data Protection Regulation. Webhelp Portugal is an equal opportunity employer.Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Requirements:
Offer:

Informations supplémentaires

Statut

Inactif

Formation requise

Autres Grandes Ecoles

Lieu

Lisbon

Heures de travail par semaine

0

Type de Contrat

CDI - Temps plein

Secteur

Traduction / Langues

Permis de conduire FR/EU exigé

Non

Voiture exigée

Non

Lettre de motivation exigée

Non

Langues

Français