Description du poste
Description: - Support our B2B customers in their Business Travels.- Liaise with suppliers and partners to resolve booking issues.- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests.- Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough.- Addressing, preempting and solving problems - You are an owner and anticipate issues before they come your way!- Help define and establish best practices together with the rest of the team in sales, operations and customer care.- Stay up-to-date with new features and product launches.
Requirements: Excellent French and English, spoken and written- Minimum 2 years experience working with GDS, Amadeus GDS is a plus.- Proven background working in the business travel industry. - Experience with Amadeus Cars, Hotels and Trains is preferred- Proven experience going above and beyond to provide an amazing service to help customers- Flexibility to work in various shifts (Mornings, afternoons and nights), weekends and public holidays when required.
Offer: - Competitive compensation including equity in the company.- Generous vacation days so you can rest and recharge.- Health perks such as gym allowance depending on your location.- Flexibility to work from home most of the time with core hours.- Exponential growth opportunities.
Informations supplémentaires
- Statut
- Inactif
- Formation requise
- Autres Grandes Ecoles
- Lieu
- Barcelona
- Heures de travail par semaine
- 0
- Type de Contrat
- CDI - Temps plein
- Secteur
- Traduction / Langues
- Permis de conduire FR/EU exigé
- Non
- Voiture exigée
- Non
- Lettre de motivation exigée
- Non
- Langues
- Anglais, Français
à l'échelle nationale | Offres d'emploi traduction | CDI - Temps plein | Autres Grandes Ecoles