French-speaking Customer Support in Germany à Remote

Description du poste

Description: Welcome to our virtual world! Our partner is looking for French-speaking customer support agents in Berlin! The company digitizes the entire application process and offers you a temporarily 100% Home-office in BERLIN.Start as FRENCH - Customer Service Agent in Home-office from Berlin or throughout Germany for the greatest Social Media Network. After the current restrictions have been lifted, you will work onsite in Berlin together with your new team. 
Requirements: Your Job is great: You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in FRENCH You are putting together solutions to support and expand your customer's self-serve advertising customer base You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products From the beginning, you will take an active role in providing an excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience Your skills are amazing: Online Advertising Experience is a big plus Excellent written and verbal communication Fluent, verbal and written in FRENCH (C2) and minimum C1 in English Familiarity with online advertising products/vendors Ability to multitask & work under pressure Fast learner, diligent worker You are expected to provide background checks (certificate for the highest level of education, employment certificate, references from previous employment)
Offer: Your Benefits: 2200€ gross monthly salary Competitive monthly Performance Bonus gross Up to 2000€ relocation package (one-time payment, distance to Berlin minimum 150 km) – of hire date is May or June Up to 1000€ gross Refer a Friend Bonus (one-time payment)  40 € Cash Card More time for your family, pet and hobbies - perfect for your Work-Life-Balance​ No transport costs or traffic jams on your way to the office (hey pretty environmentally friendly) We will provide a computer, screen and headset 3 weeks of paid training and ongoing coaching - all online

Informations supplémentaires

Statut

Inactif

Formation requise

Autres Grandes Ecoles

Lieu

Remote

Heures de travail par semaine

0

Type de Contrat

CDI - Temps plein

Secteur

Finance / Comptabilité

Permis de conduire FR/EU exigé

Non

Voiture exigée

Non

Lettre de motivation exigée

Non

Langues

Anglais, Français