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Social Media Content Review Analyst(French and English) based in Sofia(Bulgaria)

TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries.

Ce que vous allez faire

We’re looking for a Trust and Safety Specialist to join our team! You will help and keep our community safe by reviewing potentially violating content against our Content Guidelines.

As a Social Media Content Review Analyst with French and English you will be a part of a great team and all together will:

  • View and action potentially violating content on an ongoing basis
  • Conduct objective, fair, unbiased, and investigations into reported content
  • Be an expert on internal policies and stay up-to-date with policy updates
  • Identify and share observed patterns about reported content to improve performance

Ce qu'on vous propose

  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
  • Relocation Assisstance

Ce qu'on vous demande:

  • Niveau Baccalauréat
  • Ability to process sensitive and disturbing content
  • Fluent in French
  • B2 or higher English language skill
  • Knowledge of pop culture, global events, and culture of the market(s) you are serving
  • High attention to detail and content
  • Ability to defend decisions and provide context in thought process
  • Ability to identify patterns in behavior that can be leveraged for improved decision-making
  • Strong organizational and time management skills to deal with shifting priorities and high volumes of work
  • Flexibility to work any assigned shifts, which may include early mornings, overnight, weekends, and holidays
  • Experience investigating fraud, spam, or other types of inappropriate content is an asset

Postuler

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects!
It sounds like the perfect job for you? Apply now!

Date de publication

21-09-2021

Informations supplémentaires

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the BPO sector TELUS International Europe!

Statut
Inactif
Formation requise
Lycée ou CFA
Lieu
à l'échelle nationale
Heures de travail par semaine
35 - 40
Type de Contrat
CDI - Temps plein, CDD - Temps plein
Responsable de
Social Media Analyst
Secteur
Marketing / Communication / Publicité / PR, Marketing digital / e-commerce / Internet
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Non
Langues
Anglais, Français

à l'échelle nationale | Offres d' emploi communication / marketing | Offres d' emploi e-commerce | Communication employé en marketing | E-commerce traffic manager | CDI - Temps plein | CDD - Temps plein | Lycée ou CFA

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