Description du poste
Webhelp is the fastest growing international operator in Customer Relationship Management. Coached by a team leader, the customer advisor will respond to customer requests in a simple and practical way, putting themselves in the customers' shoes, and keeping calm to ensure their satisfaction through a unique customer experience. He / She has to meet the productivity standards as well as the quality standards that are defined between Webhelp and the instructing customer. This management can be conducted through several channels e.g. phone, e-mails, letters.
At Student Jobs, we are aware that work experience abroad is exciting but also a difficult step. Therefore we want to ensure that you are provided with as much information as possible before your departure!
Accommodation
Webhelp will provide you with accommodation for the duration of the first month
Contract
After accepting a 6 month contract, you will start with a 3 to 6 weeks on the job training.
Living in Lisbon, the environment and culture
Alongside work you have plenty of free time to socialise with your colleagues and discover the environment. Lisbon is a beautiful city filled with culture and excitement!
What we offer:
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Accommodation for the first month
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Competitive salary
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A team of colleagues at work that will quickly make you feel at home in your new environment.
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Constant support and training that will give you the opportunity to develop your skills and evolve within the organization.
The profile we are looking for:
- Native French speakers
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Fluent in English (C1)
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Previous call centre experience or client service
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Excellent communication skills
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Passionate about customer service
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Attention to detail
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Enjoy a challenge
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Available for at least one year
Ready to take up the challenge? Join our team and show off your talents! Apply now on the link below and send us your CV in English.
If you have any queries, contact recrutement@studentjob.fr or by phone at 08 00 91 68 09 (toll-free from France) +31 23 80 00 087 (from abroad)
Informations supplémentaires
- Statut
- Inactif
- Formation requise
- Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles
- Lieu
- Lisbonne, Portugal
- Type de Contrat
- CDI - Temps plein, CDD - Temps plein
- Secteur
- Informatique / Télécommunication, Vente , Service client / Centre d'appel
- Permis de conduire FR/EU exigé
- Non
- Voiture exigée
- Non
- Lettre de motivation exigée
- Non
- Langues
- Français
Topjob | à l'échelle nationale | Offres d' emploi centre d'appel | Offres d' emploi informatique | Offres d' emploi vente | CDI - Temps plein | CDD - Temps plein | Ecole de commerce/IAE | Ecole d'ingénieurs | Université | Ecoles supérieures | Lycée ou CFA | Autres Grandes Ecoles