Back of House/Operations Lead (Team Leader) – Nike Paris House of Innovation

Nike Direct is the face of Nike. A career in Nike Direct demands creativity and ambition, while offering the opportunity to grow with world-class teammates and retail partners. Our team unites physical and digital retail, giving consumers complete access to premium products and immersive experiences every day. In one of the most influential cities in the world, you will drive the team to reach the full potential.

Inside the House of Innovation, our new store on the Champs Elysees, the promise of retail comes to life. On each floor, groundbreaking features offer spaces and experiences that are both personal and responsive. Throughout, consumers can enjoy services that are deeply customizable and effortlessly smart and seamless.

You can be part of that. As our Operations Leadyour role is crucial to the effective running of the store. You will focus on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

Responsibilities

• Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning
• Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
• Identify issues and opportunities based on selling and customer feedback
• Assist in coordinating work of other associates
• Seek ongoing training and education to further develop expertise

• Ability to provide a friendly, personal connection with the consumer
• Ability to use technology to deliver a premium experience to our consumer
• Ability to maintain a flexible work schedule including weekends and holidays
• Possess a positive, competitive spirit that provides energy to overcome challenges
• Driven by a need to learn and grow, drawing on feedback from others for guidance and support.
• Display professionalism and integrity always: in every interaction with teammates and customers as well as in personal work habits.

We are looking for people who can grow, think, dream and create. Our culture thrives by pursuing diversity and rewarding imagination. The Brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Ready to revolutionize sport? Just do it