Malheureusement cette offre n'est plus active

Full-Time Job abroad: Customer service in French/ English

One of our clients, an expert in customer service, is looking for candidates to work in customer service positions full-time in Athens, Grece. You will be working for some well-know international company. If you speak French and English and wish to acquire first-hand experience in international environment, then this offer is for you. Are you avaible to start in March?

Description du poste

Job description

  • To receive and handle inquiries and provide support in the native language through inbound calls, email or chat applications 
  • Receiving inquiries through inbound calls, emails, chat within a busy customer service team. 
  • Acting as the first point of contact for all French and English speaking clients. 
  • Pro-actively responding to customer queries in French and English via inbound calls, emails, chat. 
  • Data inputting and information management. 
  • Liaising with the team leader to resolve any customer complaints/issues. 
Your profile: 


  • Graduates of High School, College, University 
  • Native or close French speaker 
  • Fluent English (Proficiency level) 
  • At least two years of experience in a call center
  • Financial service experience recommended  
  • Good Knowledge of PC (hardware, software, internet) 
  • Excellent communication skills 
  • Strong team spirit 
  • Passionate about customer services 
Benefits:


  • Flight ticket 
  • Taxi(from the airport to the hotel) 
  • competitve salary
  • Production bonus
  • Bonus for the night shifts
  • Hotel : up to 2 weeks accommodation 
  • Support to rent their own flat 
  • Training 1 month 
  • Greek lessons 
The customer Service department is open 7d/7 days and 24h/24 for customers. 
Working hours 40 hours a week, shifts including nights and weekends (5 days per week, 8 hours per day).
Work in a growing international company in a young, ambitious, professional and dynamic environment. 

Please send your CV with cover letter with the apply button.

Date de publication

28-02-2024

Informations supplémentaires

Statut
Inactif
Formation requise
Ecole de commerce/IAE, Ecole d'ingénieurs, Université, Ecoles supérieures, Lycée ou CFA, Autres Grandes Ecoles
Lieu
Athens, Grece
Type de Contrat
CDI - Temps plein, CDD - Temps plein
Secteur
Informatique / Télécommunication, Service client / Centre d'appel
Permis de conduire FR/EU exigé
Non
Voiture exigée
Non
Lettre de motivation exigée
Oui
Langues
Français

Offres d' emploi centre d'appel | Offres d' emploi informatique | CDI - Temps plein | CDD - Temps plein | Ecole de commerce/IAE | Ecole d'ingénieurs | Université | Ecoles supérieures | Lycée ou CFA | Autres Grandes Ecoles