Player Support Specialist for Riot Games Account with French à Sofia

Description du poste

Description: *Please note that the position is based in Sofia, Bulgaria and we will help you to relocate TELUS International Europe is looking for passionate player support specialists for Riot Games. Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy! A typical day: Help out our players with any issues they might have via tickets and chatProvide the best player experience with a case by case player oriented approachIdentify trending issues and bugs submitted by players and communicate them to the appropriate teamsWork with a passionate team of gamers to give our support experience a player to player feel Sounds good, right?
Requirements: You have: Fluency in French and a good command of EnglishPlayer empathy and understanding a player’s perspective when tackling their issue is requiredUnderstanding of Player SupportGaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantageDesire to help the players as best as possible and to contribute to the team’s success 
Offer: Our Benefits: Relocation assistanceAttractive salaryCareer development opportunitiesInternational modern working environment (Relax zones, PlayStation and billiard corners)Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)Employee referral bonusesSupportive work-life balance policiesAssistance and learningEmployee Relations team to help new hires integrate in the local lifestyle and cultureWe care about the well–being of our employees, invest in their future growth, encourage fun and team building projects! It sounds like the perfect job for you? APPLY NOW! About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients 'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Informations supplémentaires

Statut

Inactif

Formation requise

Autres Grandes Ecoles

Lieu

Sofia

Heures de travail par semaine

0

Type de Contrat

CDI - Temps plein

Secteur

Traduction / Langues

Permis de conduire FR/EU exigé

Non

Voiture exigée

Non

Lettre de motivation exigée

Non

Langues

Anglais, Français